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Manychat Live Chat Agent API

I needed to understand if there’s an API that can be called to trigger a particular live agent for live-chat feature?

Best answer by Gustavo Boregio

@anasshaikh045 there isn’t a specific API to trigger live chat actions.

However you can use the ‘sendFlow’ API endpoint, and in the automation that it triggers you can have actions specific to your agents.

Hope that helps!

+6

@anasshaikh045 there isn’t a specific API to trigger live chat actions.

However you can use the ‘sendFlow’ API endpoint, and in the automation that it triggers you can have actions specific to your agents.

Hope that helps!

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