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Question

ManyChat + MailChimp integration


  • Is anyone using MailChimp with ManyChat? Can you advise on the setup? It seems like MailChimp plus is added but none of the emails are flowing to MailChimp. And I don’t see the API link on MailChimp. The Support at MailChimp has recommended that I seek help with ManyChat as it’s a third-party tool and they can’t identify the issue on their side. 

    Just a quick background:  I’ve also create a Zap for the workflow but it’s showing an error on Zapier that email is null. However, I see that there’re users who have provided emails on the ManyChat automation. 
     
  • Are you using MailChimp Plus under Apps? I don’t see ‘Integrations’ as an option in Settings. The last update on this topic was 2 years ago so I reckon some things have changed on the platform.