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ManyChat SMS used with Open Ai

  • February 5, 2026
  • 1 reply
  • 6 views

MIke Sanchez

I wish to use the mentioned platforms (Many Chat/Open Ai) to have it initiate text with my list of clients once they are added in ManyChat and than let Open Ai have Ai based conversational text conversations to influence them to set appointments. Any advice is greatly appreciated 

Best answer by Gustavo Boregio

Hey ​@MIke Sanchez yes that’s totally possible!

You can connect Manychat directly to OpenAI using External Requests and some logic, and have OpenAI receive the text inputs and reply with your own trained AI.

We’ve done that for your clients multiple times for IG, Messenger, WhatsApp, Telegram and TikTok (no one has asked for SMS, but it’s a matter of changing the chat bubble and making the replies shorter to fit the SMS formats).

Feel free to send me a message if you’d like help setting this up for your business. We have a template that you can use to do this, and we can also do the whole setup for you (Manychat setup + AI training based on your funnel and business).

1 reply

Gustavo Boregio
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  • Manychat Community Moderator & Expert
  • Answer
  • February 5, 2026

Hey ​@MIke Sanchez yes that’s totally possible!

You can connect Manychat directly to OpenAI using External Requests and some logic, and have OpenAI receive the text inputs and reply with your own trained AI.

We’ve done that for your clients multiple times for IG, Messenger, WhatsApp, Telegram and TikTok (no one has asked for SMS, but it’s a matter of changing the chat bubble and making the replies shorter to fit the SMS formats).

Feel free to send me a message if you’d like help setting this up for your business. We have a template that you can use to do this, and we can also do the whole setup for you (Manychat setup + AI training based on your funnel and business).