I’ve got a TikTok business account, but trying to authenticate my TikTok account via manychat won’t work.
I’ve tried in two browsers (chrome and safari). I’ve tried signing into my TikTok using different methods (QR code, password, phone number). I’ve also tried logging out and logging back in.
All give the same error when trying to authenticate. Telling me to switch to a business account when it is a business account. It used to be a creator account then TikTok removed creator accounts and now only offer personal and business. I think that changed caused ManyChat’s integration to break.
After clicking Continue in the authentication popup, it always shows the business account popup as in the screenshots below. I click done, then nothing happens.
I’ve checked multiple times and can confirm my account is 100% a business account.
What is the solution here?
My feeling is that ManyChat development team needs to fix the TikTok integration.
For additional context, I am based in South Africa and this is the TikTok account I’m trying to connect:
https://www.tiktok.com/@leon.petrou
Please advise.
Thank you!
