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Merge Account Error

  • June 28, 2025
  • 1 reply
  • 12 views

silviachedid

My accounts are separated. When I try to copy one to the other, the system shows me a success message, but the automations and contacts aren't automatically merged. Each account is linked to a social media. I want one account to be the owner of all social medias.

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • July 6, 2025

Hi, ​@silviachedid!

 

I'd suggest opening a ticket to Manychat's Support Team: How to get support from Manychat – Manychat Help.

They will be able to investigate it further and help you with this account merging.