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Message tags are no longer supported for Facebook Messenger.

  • February 9, 2026
  • 3 replies
  • 101 views

josip856

All of a sudden i get this error on my API requests. 
Even when i remove that JSON field it still doesnt work

this is the API that i send

{
  "subscriber_id": X,
  "data": {
    "version": "v2",
    "type": "instagram",
    "content": {
      "type":"instagram",
      "messages": [
        {
          "type": "text",
          "text": "X"
        }
      ],
      "actions": [],
      "quick_replies": []
    }
  }
}
 

Best answer by Fabio Gaulke

I had to make a switch to sending messages via automations, instead of API.

Is it working now?

Also, why weren’t we notified ahead of time?

 

I’ve got the same issues with some of my clients. The Meta updates shouldn’t have impact the API messages… but it did. 🫠

 

Just got some news from support and everything is expected to be working now. 

3 replies

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • February 9, 2026

Hi, ​@josip856!

 

Meta updated some things and it caused some instabilities with Manychat (and even other platforms).

Did you try again in the last minutes? Some users are relating it’s working again.


josip856
  • Author
  • Up-and-Comer
  • February 9, 2026

I had to make a switch to sending messages via automations, instead of API.

Is it working now?

Also, why weren’t we notified ahead of time?


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • Answer
  • February 9, 2026

I had to make a switch to sending messages via automations, instead of API.

Is it working now?

Also, why weren’t we notified ahead of time?

 

I’ve got the same issues with some of my clients. The Meta updates shouldn’t have impact the API messages… but it did. 🫠

 

Just got some news from support and everything is expected to be working now.