Question

Message to users in messenger whose last interaction was over 1 year

  • 29 March 2024
  • 2 replies
  • 23 views

Is there any way in manychat to engage users whose last interaction was more than 1 year ago ? There is an option to send messages to users outside the 24 hour window using Paid Broadcasts. But, using that, I am not able to send messages to users whose last interaction was more than one year.


2 replies

Userlevel 6
Badge +4

There’s nothing you can do if it’s been over a year.

Next time make sure you get their email/phones to be able to continue the conversation...

There’s nothing you can do if it’s been over a year.

Next time make sure you get their email/phones to be able to continue the conversation...

We have got phone numbers already. But, through which manychat option do we send messages to them(Excluding the SMS option) ? Also, do we need opt-in to send message using any of the 4 message tags ?

 

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