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Messages are not sent to WhatsApp

  • November 21, 2024
  • 1 reply
  • 111 views

sebas9202

In messages it is authorized, I have already deleted the contacts and uploaded them again, I changed the message, it only says hello, it is never delivered

 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • November 25, 2024

@sebas9202 the first check is to make sure you have enough money on your wallet to send these messages - Whatsapp broadcasts use template messages which are paid.

If you do, check this doc for more details on what may be happening: https://help.manychat.com/hc/en-us/articles/15580879039388-Why-WhatsApp-messages-are-sometimes-not-delivered