Hi @JessAguirre174 ,
I noticed the same issue on my account, but it seems to be back to normal now. At this moment, I'm able to send and receive messages in real time again.
Check your account to see if it's working normally for you too.
Thanks for the reply @rogerioaraujo!
It is now working for me again as well. 🙂
Hello,
We're aware of an issue that affected Live Chat message synchronization on some accounts, mainly across Meta-related channels, with WhatsApp being the most impacted. The disruption lasted for about three hours, from 17:30 UTC+0 to 20:30 UTC+0, and has now been resolved.
Message synchronization should be working normally again. If you continue to experience issues or if the problem occurs again, please contact our Support team so we can investigate further.
Thank you for your patience and understanding.
