I am receiving an error when trying to send a message in Manychat to a Facebook contact that says “Something went wrong on the server. Please try again.”
I’m noticing the messages do send, but they’re delayed. Anything I can do on my end to fix this?
Solved
Messages Not Sending Right Away
Best answer by rogerioaraujo
Hi
I noticed the same issue on my account, but it seems to be back to normal now. At this moment, I'm able to send and receive messages in real time again.
Check your account to see if it's working normally for you too.
+1Hi
I noticed the same issue on my account, but it seems to be back to normal now. At this moment, I'm able to send and receive messages in real time again.
Check your account to see if it's working normally for you too.
Thanks for the reply
It is now working for me again as well. 🙂
Hello,
We're aware of an issue that affected Live Chat message synchronization on some accounts, mainly across Meta-related channels, with WhatsApp being the most impacted. The disruption lasted for about three hours, from 17:30 UTC+0 to 20:30 UTC+0, and has now been resolved.
Message synchronization should be working normally again. If you continue to experience issues or if the problem occurs again, please contact our Support team so we can investigate further.
Thank you for your patience and understanding.
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