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Messenger Customer Chat won’t work after May 9. This will affect automations on that account.


Travconn

Just saw this one while editing my flows and saw one that would be affected by this. Any news posting where I can read this or reasons why this is being changed? 

7 replies

Digitalmateus
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Where did you see that? I don’t have any messages related to this subject


Gustavo Boregio
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This is a decision by Meta, unfortunately:

https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin

 

You can vote here to have Manychat develop the chat widget:

 


Digitalmateus
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I understood that was only for ‘GUEST MODE’.. 


Gustavo Boregio
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Guest mode > effective immediately.

Everything else > May 9th.

 


Digitalmateus
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I see now.. thanks for the info and the link..!


glkj45h
  • Up-and-comer
  • February 28, 2024

What does that mean exactly? Just the website widget is affected? Or all MC integrations?


Gustavo Boregio
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Just the website widget.