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Messenger Customer Chat won’t work after May 9. This will affect automations on that account.

  • February 27, 2024
  • 7 replies
  • 147 views

Travconn

Just saw this one while editing my flows and saw one that would be affected by this. Any news posting where I can read this or reasons why this is being changed? 

7 replies

Digitalmateus
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  • Message Musketeer
  • February 27, 2024

Where did you see that? I don’t have any messages related to this subject


Gustavo Boregio
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  • Manychat Community Moderator
  • February 27, 2024

This is a decision by Meta, unfortunately:

https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin

 

You can vote here to have Manychat develop the chat widget:

 


Digitalmateus
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  • Message Musketeer
  • February 27, 2024

I understood that was only for ‘GUEST MODE’.. 


Gustavo Boregio
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  • Manychat Community Moderator
  • February 27, 2024

Guest mode > effective immediately.

Everything else > May 9th.

 


Digitalmateus
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  • Message Musketeer
  • February 27, 2024

I see now.. thanks for the info and the link..!


glkj45h
  • Up-and-Comer
  • February 28, 2024

What does that mean exactly? Just the website widget is affected? Or all MC integrations?


Gustavo Boregio
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  • Manychat Community Moderator
  • February 28, 2024

Just the website widget.