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Messenger List & Marketing Message on Messenger

  • March 7, 2026
  • 3 comments
  • 42 views

shinger

I would like to send some promotional message to my customer outside 24 hours. What is the best way for me to reengage with them and informing all my contacts about our new promotions?

Can I invite them to subscribe to our messenger list for promo & updates and send them broadcast related to our new promotion package using this messenger list in the future?

Or I can only use marketing message feature to send promotion related mesaage although they have subscribed to our messenger list for promo & updates?

Is messenger list function allowed to use for braoadcasting  marketing message to customer outside 24 hours?

Best answer by Gustavo Boregio

Hey ​@shinger here’s the official documentation:

https://help.manychat.com/hc/en-us/articles/24351480518684-Marketing-Messages-on-Messenger

It seems Malaysia is on the list, so you should be able to use this feature and send messages outside the 24 hours.

3 replies

Joren Wouters
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  • Manychat Community Expert
  • March 12, 2026

@shinger Meta recently changed their policy on this! What country are you in?


shinger
  • Author
  • Up-and-comer
  • March 12, 2026

@shinger Meta recently changed their policy on this! What country are you in?

Malaysia, is there any method for us to broadcast massege to customer outside 24 hours so i can directly invite them to subscribe our messenger list?


Gustavo Boregio
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  • Community Moderator & Expert
  • Answer
  • April 13, 2026

Hey ​@shinger here’s the official documentation:

https://help.manychat.com/hc/en-us/articles/24351480518684-Marketing-Messages-on-Messenger

It seems Malaysia is on the list, so you should be able to use this feature and send messages outside the 24 hours.