I would like to send some promotional message to my customer outside 24 hours. What is the best way for me to reengage with them and informing all my contacts about our new promotions?
Can I invite them to subscribe to our messenger list for promo & updates and send them broadcast related to our new promotion package using this messenger list in the future?
Or I can only use marketing message feature to send promotion related mesaage although they have subscribed to our messenger list for promo & updates?
Is messenger list function allowed to use for braoadcasting marketing message to customer outside 24 hours?
Question
Messenger List & Marketing Message on Messenger
+7
Malaysia, is there any method for us to broadcast massege to customer outside 24 hours so i can directly invite them to subscribe our messenger list?
Yes for promo messages outside the 24-hour window, the compliant route is to use Meta’s Marketing Messages on Messenger. Manychat’s help center describes this as the tool for sending personalized promotional updates on Messenger outside the normal window.
A Messenger List is basically the opt-in/subscriber mechanism that lets people agree to receive those future messages. Manychat also says broadcasts outside the 24-hour window use Messenger Lists or similar approved tools, and those sends have timing limits attached.
So the practical answer is:
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Yes, you can invite people to subscribe to your Messenger list for promos/updates.
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But for sending promotional broadcasts outside 24 hours, you still need to send them in the approved Marketing Messages / Messenger List way, not as a normal message.
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A regular message or standard broadcast outside the window is not the safe option for promos.
So in simple terms: Messenger List = permission, and Marketing Message / approved list send = how you actually send promos outside 24 hours.
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