Hello, I have a problem. I have connected my meta business site to manychat, but in the message templates on meta, I can't find the message template from manychat. Partners app not appearing. Free version, does it matter?
Sequence: Facebook ad redirects to Messenger, you have three questions to choose from. Depending on which one you click, ManyChat will send the answer.
I don’t think this is because you’re on the free plan.
Usually with Click-to-Messenger ads, you don’t pick a Manychat message template inside Meta. The normal setup is to create the Facebook Ads Trigger inside Manychat and connect the ad there.
I’d check these first:
make sure you created a Facebook Ads Trigger in Manychat and linked the correct ad
make sure Manychat is set as the default Messenger app for that Facebook Page
make sure the right Facebook Page is connected to Manychat
So basically, you usually won’t see a “Manychat template” inside Meta message templates. The flow is normally set up from the Manychat side, not directly inside Meta.
Select this automation in Ads Manager. - I don't have this option in Ads Manager. My trigger is as in the screenshot.
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