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Question

Met ads problems -messenger answear

  • March 13, 2026
  • 2 comments
  • 15 views

SKIEPKO

Hello, I have a problem. I have connected my meta business site to manychat, but in the message templates on meta, I can't find the message template from manychat. Partners app not appearing. Free version, does it matter? 

 

Sequence: Facebook ad redirects to Messenger, you have three questions to choose from. Depending on which one you click, ManyChat will send the answer.

2 replies

Devtrest
  • Up-and-Comer
  • March 13, 2026

I don’t think this is because you’re on the free plan.

Usually with Click-to-Messenger ads, you don’t pick a Manychat message template inside Meta. The normal setup is to create the Facebook Ads Trigger inside Manychat and connect the ad there.

I’d check these first:

  • make sure you created a Facebook Ads Trigger in Manychat and linked the correct ad

  • make sure Manychat is set as the default Messenger app for that Facebook Page

  • make sure the right Facebook Page is connected to Manychat

So basically, you usually won’t see a “Manychat template” inside Meta message templates. The flow is normally set up from the Manychat side, not directly inside Meta.


SKIEPKO
  • Author
  • Up-and-Comer
  • March 13, 2026

Select this automation in Ads Manager. - I don't have this option in Ads Manager. My trigger is as in the screenshot.