Meta Business Suite vs ManyChat Facebook Comment Replies

Question

I believe if you want to have automatic comment replies in Facebook, you need to switch ownership of conversations between apps. Right now we’re using meta business manager - would this cause any problems? Do you have any experience on what it looks like when Manychat has primary ownership of conversations - does it affect all conversations, even if the trigger words are not used?

Aafia Umair · Answer

@livelikemad.cocomment reply not working with meta business suite.if you running any ad, you should need to use Fb ads trigger.and manychat will be primary receiver

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