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Hi,

after a sequence , where users don't buy and the 24h windows is ended,

 

is it possibile to send/automate a msg template (paid of course) for retarget him?

I'd like to insert the retargeting msg template at the end of this sequence

 

can I also IE send a small amount of msg template? or do I need thousands?

 

PLS NOTE:never used msg template, yet.

 

Thanks in advance!

Hey ​@Mcaldarini is this on WhatsApp?

If it's on WhatsApp, then yes, you can send them, one at a time if you want - you just need to set them in your automations.


ok but how to add to the main automation the sending of a msg template?

action? or what?

yes it’s whatsapp.

Thanks in advance!


Click on 'Outside the 24 hours' and you'll be able to select your message templates in your automation.

 


ahhh

many thanks!

do u suggest to create a new dedicated automation in this case?

or is it possibile on the same one just Clicking on 'Outside the 24 hours' ?

any other suggestions?


ahhh

many thanks!

do u suggest to create a new dedicated automation in this case?

or is it possibile on the same one just Clicking on 'Outside the 24 hours' ?

any other suggestions?

 

Once you select a Template, you can build your automation to it, because you can create it just with your retargeting copy or insert buttons and extend the automation to interact with your leads.

 


so I ‘ve to create template as first thing?

what u mean: “you can create it just with your retargeting copy”?

 

thanks

 


@Mcaldarini you have to create a new message as a Message Template by going to Settings > WhatsApp > Message Templates.

Check out this documentation, it should help you get going:

https://help.manychat.com/hc/en-us/articles/14281326740124-How-to-use-WhatsApp-Messages-Templates-in-Manychat


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