HELP.. I have one automation set up that has been working great! The PROBLEM is I set up another one, with a different KEYWORD but yet its not working. Anytime someone comments the new keyword they get sent my first link and DM message. Not the new one..
Please help!
YES THE NEW ONE IS LIVE!
Did you test whether the issue persists by disabling and re-enabling the triggers of your first automation?
If the automations don't have triggers for all your posts, you can set up a specific post for each automation. This could reduce the such issues.
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