Hello, Can someone PLEASE help me. My Many Chat account is saying it is already connected to instagram and facebook and sent a “request” there is no request anywhere. There is no way for me to contact customer service, no way for me to delete my account. I am been going around in circles for an hour with chat gpt. I am going absolutely insane.
My account is saying it is already connected to IG and Facebook
+1Hello
It is likely that you or someone else has already connected Manychat to your Instagram account at some point.
You need to access that old Manychat account, or if you are unable to do so, contact Manychat support so they can help you disconnect the old account and connect the new one. At the link below, you will find instructions on how to contact Manychat support:
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.