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Question

my auto responses randomly stopped working and i csnt figure out why. has any anybody had this happen?!

  • May 23, 2024
  • 1 reply
  • 70 views

Drkimberlyjoy

I’ve been using manychat for months to auto respond to comments on my IG reels and it’s worked great. Now all of a sudden in the middle of the night last night the auto responses stopped working and I’ve been trying for hours and can’t figure out why or how to fix it. 

1 reply

JaneG
  • Up-and-Comer
  • May 28, 2024

Yes me too , it’s stopped working on an automation that was working fine before. 

I’ve sent in a ticket .. this is incredibly annoying as I pay for this service and I am having to respond manually  it’s very easy to miss comments ..