Skip to main content

My automation is running but it is not sending anything out

  • August 12, 2025
  • 2 replies
  • 32 views

Gigameubelmarketing

Please help, my automation says it is running but it is not sending anything out, it does show up as send but it isnt sending out 

 

2 replies

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 1002 replies
  • August 12, 2025

Hey, ​@Gigameubelmarketing 

Make sure that your account has the right permissions on Meta’s side.

First, click on the help button (bottom left corner) and click on “Refresh permissions”.
If this doesn’t work, follow this step-by-step guide to help you check if you’ve got all the necessary permissions: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Then, where is the tag “started_giveaway” has been applied? You only have the condition block, but there is no action block to apply the tag.


AwaisToor
Forum|alt.badge.img+1
  • Flow Scholar
  • 72 replies
  • August 12, 2025

@Gigameubelmarketing Please check you condition block after trigger. You want to check condition or want to add tag ? You apply condition if user fulfill the condition then next text box will be send. Trigger fire butt due to condition not fulfill next message did not send