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My automation is spamming

  • April 12, 2025
  • 6 replies
  • 71 views

blasegrinner

Hey guys, my automation is now sending it 4x times to 1 out of 4 people. Any got any trouble shooting ideas??? 

6 replies

Heston Roberts
  • Rising Conversationalist
  • 5 replies
  • April 14, 2025

Sorry … I may have missed the first message. Sending what 4x times?

Hope you don’t mind but I’ll send you a DM to see if I can assist


blasegrinner
  • Author
  • Up-and-Comer
  • 3 replies
  • April 14, 2025

I’m running fb ads, and the automation I’ve set up is 4 messages via messenger, over 18 hours with delays between each 

 

Many chat is sending that automation 4x times over. Over the next date. Which is making me loose my chat starts. 
 

do I need to implement a STOP or TAG at end of my automation?

 

 

 

 


blasegrinner
  • Author
  • Up-and-Comer
  • 3 replies
  • April 14, 2025

Here’s the automation 

 


Heston Roberts
  • Rising Conversationalist
  • 5 replies
  • April 14, 2025

I don’t see any clear concerns that is definitely causing the issue. Admittedly, that smart delay could be the source of the problem as it is waiting at least a certain amount of time and then acting between a certain time range.

 

I would suggest using a more basic smart delay - “11 hours later” or something similar. Just an idea. My best suggestion without looking at all the code or testing it myself - sorry.


blasegrinner
  • Author
  • Up-and-Comer
  • 3 replies
  • April 15, 2025

Appreciate the feedback. Will try that 


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • 237 replies
  • May 14, 2025

Hi ​@blasegrinner did using the smart delay solve your problem?