Here’s a clean prompt you can use for ManyChat help:
I have an Instagram comment automation workflow in ManyChat. It starts when someone comments on my post, then sends a message asking which hairstyle they are asking about. The user can choose from Box Braids, Cornrows, Sew In, and Fluffy Twists. Each option is supposed to set a bot field for the chosen hairstyle, then a condition block checks the selected hairstyle, sets the corresponding price in another bot field, and sends a follow-up message asking whether they would like to book an appointment. After that, the flow shows either a booking button or a “just checking” reply.
In my preview, the workflow reaches the message that says: “Hey! {{gaf_5006368}} is {{gaf_5006369}} Ksh. Would you like to book an appointment?” but the field values are not populating. Instead of showing the actual hairstyle and price, the preview is displaying the raw field placeholders. I believe the fields are bot fields, and the actual field names are hairstyle_bot field and Price, so I need help figuring out why the preview is not replacing those placeholders with the correct values and how to make the workflow populate them properly.
