My Instagram automation is not sending DMs when someone comments the keyword LABORATORIO. The connection with Meta Business is active and the flow is Live, but nothing is being triggered."
My Instagram comment automation is not triggering DMs
+4Hey,
I’m sorry to hear that 😕
This sounds like a permissions issue. To be able to fix it, please follow this step-by-step guide: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Let me know if this helps 🙂
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