Skip to main content
Question

my sms chatbot triggers but doesn't sends message

  • October 30, 2025
  • 1 reply
  • 9 views

rehan727

Hey so my sms trigger this was working, but its not working anymore, my account is on trial, also I have done 10dlc and verfied everything, retried after 2 days, still its not working, it was working VOIP messages, but it triggeres but message is not sent, checked twilio the logs are not there for outgoing, anything that can be helpful not sure why? and how do I contact manychat team????

1 reply

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • November 3, 2025

Hi, ​@rehan727!

 

Seems you already searched for every possibility… I'd suggest opening a ticket to Manychat's support team: How to get support from Manychat – Manychat Help

 

Hope it gets solved asap!