Подключила бот, но он не реагирует на ключевые слова - ничего не отправляет. И не могу найти вкладку с биллингом - помогите, пожалуйста
Translation:
I connected to Manychat, but it doesn't respond to keywords—it doesn't send anything. I can't find the billing tab either—please help.
Hi there! I’m Roman from Manychat Support.
We can help in English, Spanish, or Portuguese. If you prefer another language, feel free to write in it - I’ll use a translator so we can keep the conversation easy for you 😊
You can find the Billing tab in your account’s Settings:
If you don’t see it, please check that your Manychat Profile is the Owner for that account.
About the Keywords not triggering the Automation: We want to take a closer look for you. Could you please submit a ticket with the Automation link and a short note on what you expected to happen? We’ll pick it up and help you sort it out.
Thank you! 🙌
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