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Не работает бот(

  • October 9, 2025
  • 1 reply
  • 19 views

Inn.tusina

Подключила бот, но он не реагирует на ключевые слова - ничего не отправляет. И не могу найти вкладку с биллингом - помогите, пожалуйста

 

Translation: 

I connected to Manychat, but it doesn't respond to keywords—it doesn't send anything. I can't find the billing tab either—please help.

1 reply

Roman Raizink
Manychat Team Member
  • Manychat Team Member
  • 4 replies
  • October 14, 2025

Hi there! I’m Roman from Manychat Support.

 

We can help in English, Spanish, or Portuguese. If you prefer another language, feel free to write in it - I’ll use a translator so we can keep the conversation easy for you 😊

 

You can find the Billing tab in your account’s Settings:

 

 

 If you don’t see it, please check that your Manychat Profile is the Owner for that account.

 

About the Keywords not triggering the Automation: We want to take a closer look for you. Could you please submit a ticket with the Automation link and a short note on what you expected to happen? We’ll pick it up and help you sort it out.

 

Thank you! 🙌