​@rodrigo_silvano CAN you please help me?? i am getting hundreds of leads via comments and i cannot respond to any of them because Manychat is broken for me

​@Gustavo Boregio can you help brother? is there anyone that can call me to help troubleshoot this??

Hey ​@Sryno did you try refreshing connections?

I can offer you a troubleshooting call if you'd like, here's the link. If you book it, send me a private message and I'll try to move it to sometime later today for you.

If it's a setup issue I'll be able to help you and we'll probably get it sorted. And if we can't solve it, worst-case scenario I'll be able to help you pinpoint the issue to contact support with the specific problem.

You can also contact support here: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

Check the bottom of the article, you'll find instructions to contact support.

​@Gustavo Boregio 100$ for a troubleshooting call? thats crazy 

Hey, ​@Sryno 

As mentioned by ​@Gustavo Boregio if you already refreshed your connection, there’s nothing we can do to help you through this conversation. Unfortunately, we don't have access to your automations to troubleshoot this situation.

You can try this article to see how you can solve it https://help.manychat.com/hc/en-us/articles/14281479971996-Automations-troubleshooting#h_01JD7RF17JBFQQ6N5DB28Q5D8J or contact Manychat Support team. They’ll be happy to assist you: https://help.manychat.com/hc/en-us/p/get_support_page