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Question

Need help with an automation- Follow up if link not clicked

  • December 7, 2025
  • 3 replies
  • 22 views

TeacherSupport

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change? 

 

3 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • December 8, 2025

Hey, ​@TeacherSupport 

You just need to add a tag (click all the way) to that button.

After doing that, it should work

Let me know if this helped! 🙂


TeacherSupport
  • Author
  • Up-and-Comer
  • December 8, 2025

I added the tag, but I did not get the reminder message when I didn’t click. Is this still incorrect? 

 


rodrigo_silvano
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  • Manychat Community Moderator
  • December 9, 2025

Hey ​@TeacherSupport 

This flow is correct. You just need to add a tag to the button.

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change? 

 


Something like this: