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Need help with an automation- Follow up if link not clicked


TeacherSupport

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change? 

 

Best answer by rodrigo_silvano

Hey ​@TeacherSupport 

This flow is correct. You just need to add a tag to the button.

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change? 

 


Something like this:
 

 

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3 replies

rodrigo_silvano
Forum|alt.badge.img+4

Hey, ​@TeacherSupport 

You just need to add a tag (click all the way) to that button.

After doing that, it should work

Let me know if this helped! 🙂


TeacherSupport

I added the tag, but I did not get the reminder message when I didn’t click. Is this still incorrect? 

 


rodrigo_silvano
Forum|alt.badge.img+4

Hey ​@TeacherSupport 

This flow is correct. You just need to add a tag to the button.

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change? 

 


Something like this: