Hi,
We are having issues on couple of our client’s accounts where new follower message if not sending. We have tried the usual fixes, like refreshing your IG permissions but they don’t work. One client also reported that when he tried to refresh his permissions, it would just open the IG inside of the pop-up window, instead of presenting buttons to confirm the permissions
We have also found other bugs with the New follower automation as well, such as if someone quickly follows, unfollows, and then follows again, they will start the automation twice, even thought it should be only one time thing per lead, if I’m not mistaken
New Follower message not sending
Manychat tech team just release that the are officially some “Delays and Failures in FTDM automation on IG”. They are working to solve it.
You can check the status in here: https://status.manychat.com/
I would love to 😅 47 messages sent since the 24/03 while I m getting 200 follower per day 🙃
It’s fckn joke. How much longer is this going to take? Come on manychat!
I would love to 😅 47 messages sent since the 24/03 while I m getting 200 follower per day 🙃
It’s fckn joke. How much longer is this going to take? Come on manychat!
Still no news on this?
I find it crazy that they’re still advertising it as a selling point on social media!
And the payment goes through perfectly .
Are you guys keep going with your subscription?
And the payment goes through perfectly .
Are you guys keep going with your subscription?
I cancelled it purely because of this. It’s the feature that got me to sign up.
I did just sign up for a trial to see if it is fixed but obviously not.
They just fob you off saying it is Meta’s problem. If it doesn’t work then don’t keep posting it on Instagram ads as a benefit.
Have you found any decent alternatives?
I assume it has to do with Manus , meta's new Ai. They will probably provide this service soon .
At the minute I m trying to get Comments on my post with lead magnet . Manychat is working this way and it creates new conversations.
I have not found any other alternative sadly . 😬
Hi everyone! Does anyone know if the New follower to DM automation is still part of the Manychat’s automations? Mine stopped working and im not sure if it’s a global thing still or is it just my account?
I tried creating a new flow from scratch but i cant see the trigger option of “say hi to new followers”
Hope can someone help me :)
Thnks,
Hi everyone! Does anyone know if the New follower to DM automation is still part of the Manychat’s automations? Mine stopped working and im not sure if it’s a global thing still or is it just my account?
I tried creating a new flow from scratch but i cant see the trigger option of “say hi to new followers”
Hope can someone help me :)
Thnks,
We have the same question. Does anyone know if the “Say hi to new followers” trigger will be coming back?
Has anyone got any updates on this? I’m getting about 100 followers a day - messaging them individually is a bit of a chore lol
Hi everyone! Does anyone know if the New follower to DM automation is still part of the Manychat’s automations? Mine stopped working and im not sure if it’s a global thing still or is it just my account?
I tried creating a new flow from scratch but i cant see the trigger option of “say hi to new followers”
Hope can someone help me :)
Thnks,
It’s been a global thing, I have been on to support and the guy is super helpful, not that it helps. It’s a problem with them connecting with Meta apparently. it does frustrate me that isn’t being advertised still
Fanbase copilot DM’d me and they have this function advertised and working supposedly
Hey,
when I first created the manyhcat account the automation did work fine for about 3weeks. After that it degraded massively and stopped working at all. I created a support ticket and got a status update link which I subscribed too.
Status:
https://status.manychat.com/cmmxljn3s01ntuud42lsa7zud
I talked to some other manychat users and some report the automation is still running. Kinda frustrating because this automation was the main reason I choose manychat.
Did somebody managed to get it running again? Like it stopped working and then you reconnected, resubscribed or smth else and it did work again?
Glad for your feedback
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