Hello, New to Manychat and automation not working...all looks good but isn’t working properly when I enter key word in comments. I am sure missing easy step...any insight would be greatly appreciated :)
Cheers,
Keith
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Hey,
Have you tried to check your permissions on Meta’s side?
Here’s a help article with a step-by-step guide for Instagram: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Or general troubleshooting: https://help.manychat.com/hc/en-us/articles/14281479971996-General-automation-troubleshooting
Let me know if this helps 
Appreciate the help, I have refreshed socials and set up after June 2024...still not working, so will continue trouble shooting.
Hi
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