Skip to main content
Question

No active subscription but being billed

  • January 26, 2026
  • 2 replies
  • 15 views
Emma 1

I have no active subscriptions on my account but I am still being billed by Manychat. Does anyone know where to go to resolve this - I’ve had to block the payment via my bank for now and I’m not very happy about it.

    2 replies

    cata_rendon
    Forum|alt.badge.img+4
    • cata_rendon
    • Manychat Community Moderator
    • January 26, 2026

    Hi ​@Emma 1 , I think only support can help you with this. You can contact them through the Help Center via the Chatbot. https://help.manychat.com/hc/en-us

    Hope this helps

    Cheers

    Catalina Rendon

    https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
    Emma 1
    • Emma 1
    • Author
    • Up-and-Comer
    • January 27, 2026

    Thanks Cata, I’d love to use the chatbot to solve this but I can’t find one and this doesn’t link me to one. It’s just FAQs. Would you mind linking me directly to the chat? Many thanks 

    Community Terms & ConditionsCookie settingsAccessibility statement