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No-Response :: Specific Keyword Trigger

  • April 29, 2025
  • 2 replies
  • 37 views

Kenxy.Diaz

👉 The objective is to ensure the trigger activates only when the exact keyword 'Family' is used, without being part of a longer phrase or accompanied by punctuation.

👉 Once tagged. It will trigger another automation.

👉 Could this be possible?

 

 

Best answer by Fabio Gaulke

Hey, ​@Kenxy.Diaz!

 

Unfortunately, your conditions won't work, because Manychat doesn't get the comment as Last Text Input, only the last message send via DM.

 

What you can do ist exclude all common characters that aren't part of your keyword… something like this:

Be careful not to use any letters within your keyword.

 

Hope this helps!

2 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • 1398 replies
  • Answer
  • April 29, 2025

Hey, ​@Kenxy.Diaz!

 

Unfortunately, your conditions won't work, because Manychat doesn't get the comment as Last Text Input, only the last message send via DM.

 

What you can do ist exclude all common characters that aren't part of your keyword… something like this:

Be careful not to use any letters within your keyword.

 

Hope this helps!


Kenxy.Diaz
  • Author
  • Up-and-Comer
  • 1 reply
  • April 29, 2025

Thank you for your response.