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No run automations

  • October 13, 2025
  • 2 replies
  • 38 views

Illia

Hi. I have set up a basic comment automation to send messages. But when I tried to run it and leave a comment – ​​nothing happened. I have made full access for Manychat but it is not working. Writes 0 runs. Maybe you can help me

 

Best answer by Illia

Problem solved – Manychat runs automation just for first comment from user on a post. Next run will active with comment on another post.

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • October 13, 2025

Hey, ​@Illia 

Generally when this happen is about the connection between Manychat and Meta.

Here is a full step-by-step guide to help you understand if your permissions are 100% correct: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Please, let me know if it worked 🙂


Illia
  • Author
  • Up-and-Comer
  • Answer
  • October 13, 2025

Problem solved – Manychat runs automation just for first comment from user on a post. Next run will active with comment on another post.