Can someone help me please. I noticed that my automation stopped working since i upgraded to pro. My keywords are not triggering any response so im back to manually responding to comments. I haverefreshed permissions and reconnected as well still no luck
Question
None of my automations are working
+4Hey,
I’m sorry to hear that your automations stopped working 😕
I know that you already refreshed the account’s permissions, but please follow this step by step guide: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
If that not works, please open a ticket to support and they will be able to check your account 🙂
If ManyChat automations stopped after upgrading to Pro, first follow the Instagram automation troubleshooting guide at https://help.manychat.com/hc/en-us/articles/14281308423452
. If that doesn’t fix it, contact ManyChat support to check your account, as permissions and connections alone may not resolve the issue.
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