Hi there,
I'm having trouble connecting my Instagram account to ManyChat. When I try to link it, I get a message saying the account is already connected to another ManyChat account but I honestly can't remember which one I may have used before.
Could you please help me figure out which ManyChat account my Instagram is linked to, and guide me through how to disconnect it so I can reconnect it to the correct account?Thank you!
+3Hi,
If you don't have access to that other account, the only way to get it removed is getting in contact with Manychat's support team and asking them to remove it = How to get support from Manychat – Manychat Help
But also check if you have access to the other account by clicking on your account image and checking if there aren't any other accounts:
Hope this helps!
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