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Question

Not able to add my Instagram§

  • April 6, 2026
  • 1 comment
  • 24 views

Sohaibwanwaar

Hi there,

I'm having trouble connecting my Instagram account to ManyChat. When I try to link it, I get a message saying the account is already connected to another ManyChat account but I honestly can't remember which one I may have used before.

Could you please help me figure out which ManyChat account my Instagram is linked to, and guide me through how to disconnect it so I can reconnect it to the correct account?Thank you!
 

 

1 reply

Fabio Gaulke
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  • Community Moderator
  • April 8, 2026

Hi, ​@Sohaibwanwaar!

 

If you don't have access to that other account, the only way to get it removed is getting in contact with Manychat's support team and asking them to remove it = How to get support from Manychat – Manychat Help

 

But also check if you have access to the other account by clicking on your account image and checking if there aren't any other accounts:

 

Hope this helps!