So I have taken the manychat subscription
I've integrated The automation, comment and link sending and in between the follow requirement before the consumer receives the link.
But in the preview it is showing that the follow automation is working. But in actual conversation it is not being sent and I'm not getting followers from the automation. What's the issue?
+7Hey
First make sure it’s all connected correctly. Following this troubleshooting doc will help:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
You can also share your setup here in the community - if we see anything wrong with how you set it up, we’ll definitely try to guide you.
Lastly, if it’s still failing, contact Manychat support for help. The Follow-to-DM is still in Beta with Meta, so there might be some bugs along the way.
Hope this helps!
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