Hey! Trying to connect our IG account to Manychat. Only works through Meta Business Suite in some way, not through the new Unified login. When I try logging in, at the end it says:
“• You can't log in with this Instagram account
Try using a Facebook account that you know is connected to this Instagram account”
How to solve this, so we can start trying Manychat and use the Follow to DM feature?
Tried 2 IG accounts, both the same.
Hey
And yes, there’s support here: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
You can chat to the bot, search the knowledge base and open tickets.
Is there any customer service available from Manychat?
+7Hey
And yes, there’s support here: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
You can chat to the bot, search the knowledge base and open tickets.
Thank you for your reply
+7
And it complies!!
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