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Not Clicking the buttons?

  • July 20, 2025
  • 1 reply
  • 21 views

Angel_DeCastro

Hi! I’m new to ManyChat and really confused about this.

 

In my flow I ask a question with two buttons, and they work fine when clicked.

 

But if the user just types instead of clicking, nothing happens.

 

I don’t really know how to handle this properly — is AI Step the only way, or is there a way to fix it without AI?

 

Thanks for any advice! 🤗

1 reply

Aafia Umair
  • Message Musketeer
  • July 20, 2025

@Angel_DeCastro you can set the default reply, if anyone type the answer and send it, default reply will be send.

I can help you to set this.let me know.thanks