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Question

Not working with REMIXED Reels?

  • October 31, 2024
  • 3 replies
  • 178 views

DenisCGN

Hello,

I remixed a REEL, but the automation does not work.

Any suggestions?

Thanks,
Denis

3 replies

Marcelo Reimers

Same here


rodrigo_silvano
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  • Manychat Community Moderator
  • November 2, 2024

Hello, @DenisCGN and @Marcelo Reimers 

ManyChat cannot automate a Reel if you are not the creator.

 

You can find all the information here:

 https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

 


Dance_Remix_Nat

I’ve had many remixed reels working fine for automation up until tonight. My latest one won’t work for some reason. All others seem to be working but no new ones. Is this a new thing that we can’t automate a remixed reel?