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Hello,

I remixed a REEL, but the automation does not work.

Any suggestions?

Thanks,
Denis

Same here

Hello, @DenisCGN and @Marcelo Reimers 

ManyChat cannot automate a Reel if you are not the creator.

 

You can find all the information here:

 https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

 

I’ve had many remixed reels working fine for automation up until tonight. My latest one won’t work for some reason. All others seem to be working but no new ones. Is this a new thing that we can’t automate a remixed reel?

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