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Only 1 DM even if IG user posts many comments

  • December 9, 2024
  • 1 reply
  • 27 views

PlantProud

Can Manychat limit the number of auto DM’s to an IG user to only 1 even if they have posted multiple comments?

Best answer by Fabio Gaulke

Hi, ​@PlantProud!

 

Meta already limits the amount of triggers per post to 1. In other words, once a user comments a keyword and triggers an automation, if he comments it again (or another keyword) nothing will happen. 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • December 9, 2024

Hi, ​@PlantProud!

 

Meta already limits the amount of triggers per post to 1. In other words, once a user comments a keyword and triggers an automation, if he comments it again (or another keyword) nothing will happen.