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Question

Pause the automation forever will still reply to user answrs

  • May 3, 2026
  • 0 comments
  • 9 views

sota
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We have implmented a flow for whatsapp, now a user send:-

 

  1. Hi
  2. the agent replies back with Yes , No
  3. we pause the automation
  4. the user select Yes
  5. the automation resume

 

so why pausing an automation will still reply to users?

 

Thanks