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Pending Account Verification

  • October 15, 2025
  • 1 reply
  • 15 views

Umberto

Hello, We are stuck in this situation on meta panel, since about 3 weeks

as you can see on the image, our account is under restriction becouse meta says that before we can start sending messages, the solution provider (Manychat) will need to verify our company.

How can we manage to resolve this situation?

Thank you for your support!

Best answer by Fabio Gaulke

Hey, ​@Umberto!

 

Check your Meta's Business Info: https://business.facebook.com/settings/info

There you normally see if your verification had any kind of problems…

 

The Sollution Provider message is default, but Manychat does not interfere in any way with the business verification. 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • Answer
  • October 15, 2025

Hey, ​@Umberto!

 

Check your Meta's Business Info: https://business.facebook.com/settings/info

There you normally see if your verification had any kind of problems…

 

The Sollution Provider message is default, but Manychat does not interfere in any way with the business verification.