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Hi ​@rodrigo_silvano - I am finding that people are not clicking on the “Get Started” button and I don’t want to add another button to create the tagging so that I can create the delay and follow-up. Is there any other way around that?

 

Hey, ​@cloghouse 

When you use the “user comments on your post/reel” trigger, the first message has always to be like yours (a message with a button).

If the user didn’t click the button, you can’t send any messages because they didn’t open the 24-hour window.

 

My advice to you is to change the button’s text and the initial message to something like this:

Message:
“Hey!
I just saw your comment on my post, and I’m glad to share my FREE guide!
Just tap the button to receive it 😄”

Button:

“Send it to me” / “I want this” / “Grab my FREE Guide”

Hi ​@rodrigo_silvano - okay thanks for the advice. I will give it a go.

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