I got 515 new contacts in the span of 6 hours yet manychat only sent 86 messages through messages. This has killed my converisons / sales and also wasted an excess of 400+ contacts that each costed me credits.
Please someone help me fix this!!
Question
PLEASE HELP: Facebook Messenger only sent 86 messages / 515 new contacts
+5Hi
- Refresh Permissions: Help → Refresh permissions → Facebook
- Free Messages should be sent during the 24hr window: If the last interaction from a contact was beyond 24h you cannot send any free message. Make sure you use use rules that check “Last Interaction” before sending these messages.
Hope this helps
Catalina Rendon
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