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Posted a reel asking to tag a friend and ill send you offer but automation not working

  • November 6, 2024
  • 4 replies
  • 133 views

footballitis

Hi, ive run an offer for buy one get one free on a reel post on instagram.

 

Set up automation in Manychat for this specific post and trigger to be any post or comment. ive also tried trigger to be @ but in both times it did not work.

 

I am now manually replying each every comment on the reel who have begun taggin their friends for this offer.

Please help, i am new with Manychat and have included a screen grab below for reference. 

Is there a way to automate sending them the offer details via dm and also sending the @xyz friends as well?

 

 

Best answer by Gosia

Check if you have "Allow access to messages" enabled on your IG profile.

 

4 replies

Gosia
  • Message Musketeer
  • Answer
  • November 6, 2024

Check if you have "Allow access to messages" enabled on your IG profile.

 


Gosia
  • Message Musketeer
  • November 7, 2024

@footballitis pls let me know if this helped 😊


footballitis
  • Author
  • Up-and-Comer
  • November 7, 2024

It worked, I tried exactly what you said and it worked! Thanks so much 🙏 

 


Gosia
  • Message Musketeer
  • November 7, 2024

Great, thank you for the feedback😊