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Hi, ive run an offer for buy one get one free on a reel post on instagram.

 

Set up automation in Manychat for this specific post and trigger to be any post or comment. ive also tried trigger to be @ but in both times it did not work.

 

I am now manually replying each every comment on the reel who have begun taggin their friends for this offer.

Please help, i am new with Manychat and have included a screen grab below for reference. 

Is there a way to automate sending them the offer details via dm and also sending the @xyz friends as well?

 

 

Check if you have "Allow access to messages" enabled on your IG profile.

 


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