Hi team, my Pro subscription expired on Nov 4 after the renewal failed. I’ve paid US$39/month successfully since May 2026 with the same card.
When I try to renew via checkout, I get “Something went wrong with your card.” My bank confirms they see no attempt at all, neither approved nor declined, only the US$0 card validation. So the charge is being blocked before it reaches the issuer.
On the Free plan I can’t open a support ticket. Could someone from Billing check the account, or send me a manual payment link? My automations are down and I’m losing leads.
Account ID: fb4713041. Thanks!