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Problem - Automation running on other Instagram Account

  • December 9, 2025
  • 1 reply
  • 9 views

Bleno

I have three Instagram accounts from different companies registered on my ManyChat, each with specific automation. I noticed that there is automation from Instagram account X running on account Y. How can I prevent this from happening?

1 reply

cata_rendon
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  • Manychat Community Moderator
  • December 9, 2025

Hi ​@Bleno  This shouldn’t be happening. Have you duplicated any of these flows across your Instagram accounts? If so, it’s possible that the trigger from the original flow is still linked to the wrong IG account.

One workaround you can try is deleting the problematic flow and recreating it from scratch. Don’t worry — you won’t lose your content. Just select everything inside the flow, copy it (with the mouse), and paste it into a brand-new flow sheet.
I usually do this when duplicated flows start acting strangely or keeping old triggers attached.

Give it a try and see if it fixes the issue.

Hope this helps!
Catalina R