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Problem with automation after connecting account to Instagram

  • June 7, 2025
  • 1 reply
  • 21 views

swiadomopl
Good day,I would like to report a problem with automation on my account. Until recently, everything was working fine, but after connecting my Instagram account to my Facebook account, the automation stopped working.Currently, the Facebook account has already been disconnected from Instagram and the automation has been reconfigured, but it still does not work correctly.I kindly ask for help in solving this problem.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • June 9, 2025

Hey โ€‹@swiadomoplย can you share what you have setup here?

We canโ€™t look at your account from the community, and support does not monitor the community.

So you may either give us a bit more details and we can try to help, or you can open a ticket with support and get their assistance.

You can open a ticket here if youโ€™d like:ย 

https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat