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Problem with settings

  • February 25, 2026
  • 2 comments
  • 27 views

ErlanToraga

У нас активная PRO-подписка, и в WhatsApp была включена автоматизация. Всё работало без сбоев. Но нам пришлось обновить смартфон, и начались проблемы. Автоматизация перестала работать. Система выдаёт сообщение: «Для отправки сообщений WhatsApp требуются средства на кошельке». Мы рекомендуем включить автоматическое пополнение, даже несмотря на то, что мы не превысили никаких лимитов. 

 

 

 

Я заметила в настройках, что номер телефона изменился; я не помню, какой он был раньше. Я хотела добавить номер телефона, но система сообщает, что он уже занят.

 

 

 

 

English: 

We have an active PRO subscription, and WhatsApp had automated features enabled. Everything worked flawlessly. But we had to update our smartphone, and problems started. Automation stopped working. The system displays a message: "Wallet funds are required to send WhatsApp messages." We recommend enabling automatic refills, even though we haven't exceeded any limits.

I noticed in the settings that the phone number has changed; I don't remember what it was before. I tried to add the phone number, but the system says it's already taken.

Best answer by Fabio Gaulke

Hi, ​@ErlanToraga!

 

Sending WhatsApp template messages aren't free and you need to have some funds to spend with that.

You can also configure an automatic autofill at your wallet settings:

It could be, that the chances you made, disabled any old configuration you had here.

 

This should solve your issue. 

2 replies

Fabio Gaulke
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  • Community Moderator
  • Answer
  • February 26, 2026

Hi, ​@ErlanToraga!

 

Sending WhatsApp template messages aren't free and you need to have some funds to spend with that.

You can also configure an automatic autofill at your wallet settings:

It could be, that the chances you made, disabled any old configuration you had here.

 

This should solve your issue. 


ErlanToraga
  • Author
  • Up-and-Comer
  • February 27, 2026

decided