Hello, namaste ♥
I'm having an issue with Manychat,
The problem is: I was being charged $125 because I had nearly 20,000 subscribers.
However, those subscribers are not necessary for me, so I deleted most of them.
Now I have only about 6,000 subscribers, and I’m unable to delete any more — I need help with that. The last 6000 subs doesnt appear on the list anymore.
Another issue is that I can’t downgrade my plan, so I had to cancel it entirely.
Now I feel stuck, because I can’t reach support and I don’t know what else to do.
Can you please help me solve this situation?
Unfortunately, I haven’t been able to get in touch with anyone from the team or support.
Thank you so much!