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Question

Public Replies not working

D.Dalton

I have been using Manychat for a few days and akll of a sudden my public replies arent working??

    rodrigo_silvano
    Forum|alt.badge.img+3

    Hey, ​@D.Dalton 

    Try to refresh your permission by going to help button → Refresh permissions.

    Then, clean the cache and cookies from your browser.

     

    If that doesn’t help, please read this help article: https://help.manychat.com/hc/en-us/articles/14281479971996-Automations-troubleshooting

     

    At the end of the page, there is a link to contact the support team if you need it.

    IG: @rodrigosilvano.pt.
    Heston Roberts

    Are you able to comment at all on Instagram, not using an automation? If not, you may be action blocked. 

    Reply


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