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Public Replies not working

  • April 11, 2025
  • 2 replies
  • 69 views

D.Dalton

I have been using Manychat for a few days and akll of a sudden my public replies arent working??

2 replies

rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 1001 replies
  • April 11, 2025

Hey, ​@D.Dalton 

Try to refresh your permission by going to help button → Refresh permissions.

Then, clean the cache and cookies from your browser.

 

If that doesn’t help, please read this help article: https://help.manychat.com/hc/en-us/articles/14281479971996-Automations-troubleshooting

 

At the end of the page, there is a link to contact the support team if you need it.


Heston Roberts
  • Rising Conversationalist
  • 5 replies
  • April 14, 2025

Are you able to comment at all on Instagram, not using an automation? If not, you may be action blocked.