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Question

public reply still not working

  • June 27, 2026
  • 1 comment
  • 9 views

SophieAI

The public replies on my reels are not working. When the user commented specific keywords, manychat only sent DMs to the user, but didn’t reply to them in public comment. Here’s my automation. 

 

 

1 reply

Fabio Gaulke
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  • Community Moderator
  • June 28, 2026

Hey, ​@SophieAI!

Have you tried to recreate those triggers from scratch? Sometimes things can break if we only duplicate old automations.