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Question

qualifying leads

  • December 16, 2025
  • 1 reply
  • 11 views

OneOak

Hello all,

 

So I have a carpentry business. I get tons of messages and lots of them just click on the ad without providing any data or really needing something….

I need to filter those, I creater like a router when I get a message of any kind then goes to AI step and tries to identify if they need Doors, kitchen, tv set,  walk in closet, etc…. and make AI step add them to a custom field named category, and it has to add the word DOOR, CLOSET, KITCHEN etc.

 

then goes to a condition if the category is door, send it tto the doors automatization and go from there…. but it is not doing it…. AI keeps asking stuff even though detecting what it needs doesnt add the category name and if it does add it… automatization doesnt start. That could be because maybe it added doors instead of door.

I dont know, im going crazy with this….

1 reply

cata_rendon
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  • Manychat Community Moderator
  • December 16, 2025

Hola ​@OneOak , podrías compartirnos un pantallazo de tu flujo y cómo tienes configurado tu AI? De esa forma podemos ver cómo ayudarte y si hay algo que se pueda mejorar

 

saludos

catalina R